Global Service Jam
In collaboration with SinnerSchrader, we organised the Global Service Jam 2019 in Hamburg.
One special weekend, people interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, unemployed people, customers, mums, kids and grand-dads.
In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services, products or initiatives inspired by a shared theme. At the end of the Jam, their collection of brand new insights and prototypes will be published to the world.
Some impressions from the Jam.
Short wrap-up video from the Jam.
My Key Activities
Organising & Facilitation of the entire event